We encourage everyone to try our products risk-free for 30 days. If you are not satisfied with your products you may return or exchange them within 30 days of purchase for a full refund of the purchase price or exhange for a different shade or product.
The original shipping fee is not refundable. Shipping costs for the return will be your responsibility. We encourage you to ship using a method that will allow you to track your package. Please include a copy of your invoice or your order number along with any items you wish to return to the address below:
Vapour Organic Beauty
Attn: Returns & Exchanges
All returns & exchanges are processed within 24 hours of being received. Please allow up to 3 business days for the credit to post to your bank statement.
Please note that Vapour's return & exchange policy does NOT apply to limited time offers, special promotions, travel size and sample kits. Individual products purchased within a kit or collections are not eligible for individual credit.
*Orders which exceed $300 are eligible for a return of no more than 60% of the order's total value, after discounts.
IN THE EVENT OF ANY PERCEIVED ABUSE(S) OF VAPOUR ORGANIC BEAUTY'S SATISFACTION GUARANTEE, TO BE DETERMINED AT THE SOLE DISCRETION OF VAPOUR ORGANIC BEAUTY, A RETURN OR EXCHANGE MAY NOT BE HONORED